Personal Data Processing Information

Information on Personal Data Processing

In accordance with Articles 13 and 14 of the General Data Protection Regulation (GDPR)

1. Introductory Information

At Creative Studio, the protection of your personal data is our priority. We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) and the Act on the Implementation of the General Data Protection Regulation (OG 42/18).

Through this information, we provide you with clear insight into how we collect your data via our website, digital channels, and business cooperation, how we protect it, and which rights you can exercise.

2. Data Controller Information

Creative Studio, computer and IT services craft

Address: Kolodvorska 80, 31540 Donji Miholjac, Croatia
PIN (OIB): 16134515223
E-mail: info@creativestudio.hr
Web: www.creativestudio.hr

3. Data Categories, Purpose, and Legal Basis

As part of our business operations, we process the data necessary to provide design, software development, and digital marketing services:

Communication Data: First name, last name, e-mail address, and phone number. We collect this data when you send an inquiry via the contact form.
Business Data: Information about your company and project that you provide to us for the preparation of an offer or solution analysis.
Analytical Data: IP address and data about behavior on the website (via cookies) for the purpose of optimizing user experience.

Legal Basis: Processing is based on your consent (when sending an inquiry), legitimate interest (for the technical stability of the site), or is necessary for taking steps prior to entering into a contract.

4. Categories of Recipients

Access to your data is granted only to authorized persons within Creative Studio. To provide you with top-quality service, we may entrust certain data to verified partners (processors) such as hosting providers or e-mail management systems, exclusively based on contracts that guarantee the level of security provided by the GDPR.

5. Rights of the Data Subject

As a user whose data is being processed, you have the following rights:

Right of AccessThe right to obtain confirmation as to whether or not your data is being processed and a copy of that data.

Right to RectificationThe right to correct inaccurate or incomplete data about you.

Right to ErasureAlso known as the "right to be forgotten," allowing you to request the deletion of data under certain conditions.

Right to ObjectThe right to object to the processing of your data at any time.

To exercise these rights, you can submit a request via e-mail to: info@creativestudio.hr. We will respond to your request as soon as possible, and at the latest within 30 days.

6. Protection and Supervision

All data is processed within secure systems in the EU. If you believe that your rights have been violated, you can file a complaint with the Personal Data Protection Agency (AZOP) at: Selska cesta 136, 10000 Zagreb or via e-mail: azop@azop.hr.